Justice-Involved

All justice-involved individuals who are under community supervision (i.e., probation, parole, or other forms of supervised release such as pretrial and diversion) are expected to abide by a set of conditions. These conditions may require, that they report on schedule; follow a curfew; participate in educational, treatment, or other programs; maintain employment; remain substance-free; or avoid contact with specific victims or classes of individuals (e.g., children).  Conditions of supervision seek to:
  • Provide justice-involved individuals (“supervisees”) with a clear set of expectations to be successful during their supervision;
  • Prevent supervisees from becoming involved in situations that could lead to further conflicts with the law while on supervision;
  • Encourage supervisees to learn and practice prosocial behaviors that are likely to lead to a lifestyle free of delinquent/criminal activity; and
  • Engage supervisees in activities designed to compensate/restore their victims.
Diversion of Clients From Jail to Services Provided in the Community
The Behavioral Health Services Department measures the successful diversion of qualified clients from the jail system into Behavioral Health Criminal Justices Services programs that meet the needs of each qualified client. The goal is to increase the percentage of clients diverted from jail into appropriate levels of community-based services.
Victims per Person Crime Served
The Office of the District Attorney measures the number of new victims served in each year, as compared with the number of crimes against persons (homicide, assault, etc.) that the Office charges. The measure allows the Office to measure their success at ensuring that victims are aware of their services and take advantage of them.
Collections of Victim Restitution for Affected Victims of Crime
The Department of Tax and Collections seeks, enforces, and monitors collections, including involuntary payment through garnishment and abstracts, to ensure that when people are convicted of crimes, they comply with the court’s order and pay restitution to their victims.  The Collections Division works alongside the Fiscal and Customer Service and Support Divisions to properly distribute the collected restitution funds to victims.
The Office of the Public Defender (PDO) provides holistic representation to the indigent accused in Santa Clara County. Holistic representation involves direct service provision from the legal team to meet a broad array of needs for the criminal defendant including immigration consultation and social work assistance. The Office records the number of completed expungement petitions and applications, referrals to an immigration attorney, and referrals to a social worker.
In 2019, the Office of the Public Defender, with support from the Board of Supervisors, piloted the Pre-arraignment Representation and Review (PARR) team. The PARR team’s objective is to reduce wealth disparities in access to pre-arraignment representation, safely reduce the jail population by increasing pretrial release with appropriate case plans and correspondingly decrease the negative collateral consequences of incarceration, namely, the social and economic damage to the incarcerated persons and their families. This measure tracks the number of clients that received PARR early representation (by the Rapid Response pathway and the interviews after being housed), the number of family and/or community support persons contacted, and the number of persons that received early investigation and/or DA advocacy. 
Total Number of Clients Provided with Pre-Arraignment Consultation
In 2019, the Office of the Public Defender, with support from the Board of Supervisors, piloted the Pre-arraignment Representation and Review (PARR) team. The PARR team’s objective is to reduce wealth disparities in access to pre-arraignment representation, safely reduce the jail population by increasing pretrial release with appropriate case plans and correspondingly decrease the negative collateral consequences of incarceration, namely, the social and economic damage to the incarcerated persons and their families. This measure tracks the number of clients that received Pre-Arraignment consultation. 
Respond to Inmate Grievances Within 30 Days
The Office of the Sheriff measures the response rate of inmate grievances within 30 days. Grievance data is now provided via statistical reports to facility management and the public on a monthly basis as a way to monitor complaints and for optimum transparency. The Monthly Grievance Dashboard not only highlights categories in the jails that require further focus, evaluation, and attention, but also provides a baseline for how the Department is doing to meet the ongoing objective of the Jail Reform Plan.
Impact of Reentry Services
The Office of Reentry Services plans to ensure that clients leaving the Reentry Resource Center understand what their next steps are and have all necessary information and direction to follow through on referrals to additional resources and services. In FY2021 the Office of Reentry Services conducted 302 exit interviews which provided another layer of support for clients’ ongoing recovery and support greater success overtime.