This measure displays average scene time in minutes for ST-elevation myocardial infarction (STEMI) patients. Emergency Medical Services department identifies incidents with scene times over 15 in minutes for STEMI patients and then review the corresponding patient care records to look for reasonable explanations for delays and areas of improvement.

Parks and Recreation assesses community satisfaction with the County's regional park system and customer satisfaction related to the park visitor experience. Resident survey conducted biannually in odd years; Park visitor survey conducted biannually in even years.

In a service organization, the Ticket Volume key performance indicator measures inbound requests to the Service Desk and other Technology and Services & Solutions (TSS) support teams in a given period. It can also be used to measure unplanned activities (e.g., service interruptions or security incidents) that may require attention. This data allows TSS to focus on operational improvement efforts, determine staffing levels, and improve the overall user experience.

Measures of Success (MOS) was developed as a client centered approach to demonstrate the County's progress in meeting client needs and to learn how to continuously address those needs. Departments are tasked with selecting measures that are representative of their core business. The definition of measures of success is an ongoing effort and may change over time through reassessment and the changing needs of the client.

Measures of Success (MOS) was developed as a client centered approach to demonstrate the County's progress in meeting client needs and to learn how to continuously address those needs. Departments are tasked with selecting measures that are representative of their core business. The definition of measures of success is an ongoing effort and may change over time through reassessment and the changing needs of the client.

The Procurement Department tracks the number of total attendees attending professional development trainings, with an outcome of improving professional development, achieving a progressive competition business culture to secure high-quality services and commodities at the best possible pricing.

The Office of Diversion and Reentry Services works to ensure that clients leaving the Reentry Resource Center understand what their next steps are and have all necessary information and direction to follow through on referrals to additional resources and services. To monitor their services, Reentry tracks the number of exit interviews and resulting exit plans using surveys.

The Agriculture and Environmental Management Department records the live-release rate for pets that enter their shelter.

This measure displays average trauma scene time in minutes for trauma patients. The Emergency Medical Services Department tracks and reviews ambulance scene times on trauma incidents. The scene time will be defined as the period that starts when the ambulance crew arrives at the patient’s side and ends when the ambulance begins transporting to the destination hospital. The Department will identify trauma incidents with ambulance scene times over 15 in minutes and then review the corresponding patient care records to look for reasonable explanations for delays and areas of improvements.

"The Department of Family and Children Services (DFCS) mission is to keep the children safe, families strong, and ensure that any child or youth who is at risk or has suffered abuse or neglect is safe, cared for, and grows up in a stable, loving family. It is the belief of the DFCS that if out-of-home placement for children and youth is necessary, placement with relatives or a non-related extended family member (NREFM) is the preferred resource and one that will maintain the child’s familial connection. DCFCS records the percentage of out-of-home placement for children with non-related extended family members.