The Department of Agriculture and Environmental Management protects the health and safety of people by addressing structure fire hazards existing on properties in the environments where people live, eat, and play. Inspections are done to ensure that there is safe defensible space to minimize the risk of fire spreading to a structure. If the property does not meet the established Minimum Fire Safety Standards, staff educates property owners and encourages voluntary compliance by clearing space around the structure. The number of inspections performed is an indicator of the potential risk to the general public. The compliance rate represents the percent of property owners that took positive action to make their property safe and the number of parcels abated represents the number pf properties in which the County stepped in as a result of non-compliance to oversee the application of mechanical abatement.

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Percentage of child support payment benchmarked against State average

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The Clerk of The Board tracks the number of assessment appeals applications submitted online in the first 30 days of the filing period and the number of applicants with the ability to self-edit and track the status of their online applications submitted during the regular filing period.

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In 2019, the Probation Department piloted a draft of a client experience survey based upon feedback from multiple stakeholders including clients, staff, and community stakeholders. This pilot led to a client experience survey that was one page, double sided that was clear and simple for clients to complete. This survey asked clients about their experiences related to getting to Probation, the physical space of the Probation buildings, interactions with staff and services received. At the previous administration of the survey in January 2020, research staff administered the survey in person in the Adult Probation lobby areas. For the 2021 administration, the survey was handed to clients by reception staff and a secure lockbox was provided for clients to deposit the completed surveys. The survey was comprised of 11 questions on the first page, asking respondents for their opinion on a list of statements about their experience at the Adult Probation Office and an additional three questions that asked about challenges encountered during COVID-19. The primary focus was the lobby area and check-in process. Respondents graded their experience on a scale from strongly disagree to strongly agree. The second page of the survey asked about the nature of their visit, basic demographic information, and their probation status.

The total travel time measure illustrates the performance of the expressway system in moving traffic. The County invests in the expressway system through its Capital Improvement Program. Generally, capital investments in the expressway are either designed to improve safety for users and/or improve carrying capacity. County Roads records the sum of all travel time on all eight county expressways (in both directions) and total number of vehicle trips per day on expressways.

The top 10 taxpayers in Santa Clara County for Fiscal Year 2021-2022.